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From:	Connections Magazine, June 2010
Title:	Navigating the Slippery Slope of Call-Recording Compliance
By:	Tony Procops

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From:	TMCnet.com, April 20th, 2010
Title:	Protect Yourself with Centralized Recording and Storage
By:	Tony Procops

TMCnet logo The critical business reasons for migrating your voice recordings from tape, to digital, continue to mount. First and foremost, many legacy TDM/tape-based recording systems are reaching end-of-life. Then, there are those perennial issues around liability, security, compliance and efficiency.

While these problems will continue if you remain in a tape recording environment, you can allay all of these problems by migrating to a centralized, VoIP digital recording and centralized archiving solution. It provides all of the security, compliance and efficiency advantages you need, plus a whole lot more.

An open-platform VoIP based recording system is also future-proofed, running on standard industry hardware, so you will never again get stuck with an obsolete recorder.

Read the article: http://call-recording.tmcnet.com/topics/call-recording/articles/82546-protect-yourself-with-centralized-recording-storage.htm

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From:	Connections Magazine, April 20th, 2010
Title:	Achieving PCI Compliance Begins with a Plan: Steps to Manage Your Sensitive Data
By:	Ed Kawecki

Connections magazine logo Given all the advanced communications technologies that have come on the market in the past fifteen years, there is no easier or more cost-effective way to document a transaction than to capture and retain a recording of that conversation. This is why an increasing number of organizations have been expanding the number of customer transactions they record.

Read the article: http://www.connectionsmagazine.com/articles/10/033.html

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